Genoa’s Approach
Our technological solutions developed with Artificial Intelligence, Big Data and Neuroscience, encompass two dimensions: People Analytics + Consumer Analytics, with a focus on improving Companies’ Operational Intelligence.
We understand the behavior of your consumer by monitoring the Customer Journey. to detect anomalies or opportunities.
Operational Intelligence analyzes and transforms data into information that is relevant to the business, improving process efficiency, customer satisfaction and enabling more significant results.
We integrate with the platforms that companies already operate, without the need for other investments. Click here and contact us.
Genoa Performance brought two characteristics that were essential for the evolution of the Customer Experience project: technology and knowledge of human behavior! These two factors, associated with a “maker” profile, brought the dynamics that Thyssenkrupp Elevadores needed to run a project that involved listening and understanding customers at a level that only artificial intelligence with cloud-scale computing resources could meet.
Genoa Performance brought two characteristics that were essential for the evolution of the Customer Experience project: technology and knowledge of human behavior! These two factors, associated with a “maker” profile, brought the dynamics that Thyssenkrupp Elevadores needed to run a project that involved listening and understanding customers at a level that only artificial intelligence with cloud-scale computing resources could meet.
