Genoa’s Think Tank is an Ideas Laboratory dedicated to disseminating, based on its expertise in the market, knowledge, influencing transformations from research, studies and analysis on Customer Experience, Applied Technology, Data Sciences, Neuroscience, People Analytics, Culture Services and more..
The importance of Operational Intelligence in the customer relationship industry
Days ago, a brand of which I am a consumer contacted me several times in a short period of time. I confess that I was a little surprised when I…
Augmented Intelligence driving results for your business
Artificial Intelligence permeates our daily lives, just as the Internet once did! You have already noticed that there are several moments in our day: the calculation of the path by…